Director of Customer
Operations
Zito Media is seeking a Director of Customer Operations in
the Coudersport, PA office to oversee all work activities on weekends and
evenings of the call center staff, including management and communication of
outages. This position will also manage the day to day operations of the
inbound call center, local offices, and dispatch organization. Must be able to work across multiple
organizations to bring issues to resolution.
A minimum five years of
experience in cable/broadband industry is required. Full job descriptions available on our
website. Qualified candidates may apply
online at https://www.zitomedia.net/careers/ or directly by sending a resume
and cover letter to careers@zitomedia.com.
Customer Service Rep
– p/t
Zito Media currently hiring part-time Customer Service Reps
in Coudersport to serve as the primary customer point of contact for sales,
activation, and support of Zito Media's Video and High Speed Internet Services.
Part-time positions to start with are approx 25 hrs/wk. This position includes various working hours
including days, nights, weekends and holidays.
Full job descriptions available on our website. Please send resume to careers@zitomedia.com
or apply on our website https://www.zitomedia.net/careers/.
