At Community Bank, N.A., the safety of our customers, employees and communities will always remain our top priority. Like you, we’ve been closely monitoring updates and recommendations from the Centers for Disease Control (CDC) as well as data from our states about the current surge of COVID-19 (coronavirus). We’re committed to being proactive and responsive to the needs of our customers during this time.
Based on the current information, we’ve made the decision to temporarily close all branch lobbies and operate through the drive-thru starting on Wednesday, November 25th. Lobbies at branch locations will be available by appointment only. These guidelines are a proactive approach to this evolving situation. We believe they are both conservative and prudent considering the current information the CDC has provided about COVID-19. We will continue to monitor updates and are prepared to take additional measures as necessary.
