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Wednesday, May 6, 2020

Outpatient services opening at Jones Memorial: Appointments recommended

WELLSVILLE, NY (May 5, 2020) – The safety of our patients and our staff is the number one priority at Jones Memorial Hospital as we begin to reschedule Imaging procedures, elective surgeries, therapy visits, laboratory visits, and specialty appointments.

Things may look a little different. The social distancing adjustments that have been made and universal masking requirements remain in place. Access to the hospital and medical practices will continue to be limited and everyone – patients and staff - will be screened for COVID-19 symptoms before entering the buildings. If you arrive at your appointment without a mask, one will be provided to you.

To make an outpatient appointment, please contact the department you wish to visit. The scheduling lines are listed below. Unless noted, once you have completed the screening process, you may proceed to the department for your appointment without stopping at registration.

LABORATORY: Hours of operation are Monday through Friday from 7 am to 5 pm and Saturday from 7:30 am to noon. To make an appointment, please call (585) 596-4090 between 8 a.m. to 5 p.m. on weekdays and 9 to 11 a.m. on Saturdays.

MEDICAL IMAGING: To make an appointment for X-rays, CAT scan, MRI, Ultrasound, Echocardiogram, bone scans and Stress Tests, please call (585) 596-4013 between 8 a.m. to 5 p.m. on weekdays.

PHYSICAL, OCCUPATIONAL, AND SPEECH THERAPY AND CARDIAC AND PULMONARY REHAB: To make an appointment for physical, occupational, or speech therapy or cardiac or pulmonary rehab, please call (585) 596-4011 between 8 a.m. to 4 p.m. on weekdays.

EKG/EEG, SLEEP STUDY, PULMONARY FUNCTION TESTS, HOLTER MONITORS, DIABETES CENTER, NUTRITION COUNSELING, or COVID-19 TESTING: Call (585) 596-4024 or (585) 596-4025 weekdays between 7 a.m. and 3 p.m. You must stop in the registration department before proceeding to your appointment.

INFUSION CLINIC: Please call the scheduling line, (585) 596-2059, weekdays between 8 a.m. and 4 p.m.

WALK-IN CLINIC: If you have a non-urgent medical concern and your primary care provider is unavailable, please call (585) 596-2042 to make an appointment. If you have an emergency, please call 911.

Two things to remember about outpatient appointments at Jones Memorial:

·         If you are more than 15 minutes early for your appointment, you may be asked to wait in your car until your appointment time. If you are late, your appointment may need to be rescheduled.

·         Patients with appointments for EKG/EEG, sleep studies, pulmonary function tests, Holter monitors, or the diabetes center should stop at registration first. All others can proceed directly to the department you are scheduled for.