From Tamara West, RN, MS, MHA, Vice President Patient Services and Chief Nursing Officer
“All of us at UR Medicine | Noyes Health are eager to allow patients to have visitors while in the hospital.
We have received official guidance from the New York State Department of Health, and are moving as quickly as we can to implement and communicate expanded visitation options.
Department of Health (DOH) guidance requires hospitals to implement rigorous screening and safety protocols, as well as strictly limit the number of visitors and the number of hours visitors may be on patient floors.
All hospitals also must submit implementation plans to DOH for review 48 hours prior to taking effect. We are working with our UR Medicine partners to develop a system-wide plan, with some variations due to differences in each hospital’s size and capacity.
We hope to have the new visitation policy in place by Thursday or Friday of next week (June 25 or 26.)
In the meantime, Noyes staff will continue to facilitate communication between patients and families using bedside tablets and smartphones.
We are grateful for the continued understanding of our patients and their loved ones, and thankful to our care teams for their efforts.“