WILLIAMSVILLE, N.Y. – Beginning Tuesday, March 17, as part of its coronavirus response plan, National Fuel Gas Distribution Corporation (National Fuel or the Utility) will close its Customer Assistance Centers at the following locations: 409 Main St., Buffalo; 2875 Union Rd., Suite 44, Cheektowaga; and 1384 Peck Settlement Rd., Jamestown. Drop boxes for payments will remain available at each location. Customers can visit www.nationalfuelgas.com/utility/paymentoptions.aspx for other payment options. Customer service representatives are available via phone at 1-800-365-3234, Monday through Friday, from 7 a.m. to 6 p.m.
National Fuel recognizes that during these unsettling times there may be instances where customers find themselves facing financial difficulties and encourages customers to contact customer service to discuss the numerous payment assistance programs that are available. Late charges for customers impacted by this pandemic will be waived.
PENNSYLVANIA:
National Fuel recognizes that during these unsettling times there may be instances where customers find themselves facing financial difficulties. National Fuel encourages customers to contact customer service to discuss the numerous payment assistance programs that are available. Late charges for customers impacted by this pandemic will be waived.
