WELLSVILLE, NY (October 31, 2018) – Catherine Neugent, LPN,
a nurse at Dr. Pasquale Picco’s office, is the Jones Memorial Hospital Care
Champion for the third quarter of 2018.Four times a year, the hospital
recognizes a staff member or volunteer as a Care Champion. To be nominated, the
person must demonstrate - through words or actions - an exemplary commitment to
JMH patients, to their co-workers, and to the JMH employee Code of Conduct.
Also nominated for Care Champion this quarter were Kelly Cavagna, Rey Belen,
and Heather Vogel.
Cathy was nominated by Michele McMorris, Director of
Operations for the Jones Memorial Medical Practices. According to Michele, one
of Dr. Picco’s elderly patients needed to be hospitalized when outpatient
treatment was unsuccessful. The patient was adamant that she could not be
hospitalized because she had no one to care for her elderly dog, who is
diabetic and requires twice daily insulin shots. “Cathy promised the patient
that if she agreed to be hospitalized, Cathy would stop by the patient’s home
twice a day, every day to check on the dog and give the insulin shots,” Michele
said, adding that Cathy also stopped at the hospital every afternoon to update
the patient on her dog and check on her. “Cathy went above and beyond for this
patient to ensure that she would get the care she needed, knowing that her dog
was taken care of.”
A nurse for 47 years, Cathy started her career as a nurses’
aid and has been at Jones Memorial for over three years. Much of her work
experience has been in geriatrics. “I absolutely love working at Dr. Picco’s
office,” she said. “I have learned a whole new area of nursing – pulmonology.”
Cathy has been a nurse at Dr. Picco’s office for over three years. In addition
to providing clinical care, Cathy’s favorite parts of her job involve working
with patients to set up services they need, reordering their medications, and
calling to give them good news and test results. In her spare time, Cathy
enjoys spending time with her two daughters and her grandchildren. She is known
for baking cakes and enjoys craft projects.
Please join us in congratulating Cathy on her selection as
Care Champion! She joins first quarter Care Champion Sarah Merriam and second
quarter Care Champion Kim Mulkin as an example of tremendous commitment to
Jones Memorial and our patients.